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A Message from our CEO

Posted on Friday, March 13, 2020
A Message from our CEO

A message from our CEO

Because of our concern for the safety and health of our customers, employees and communities, we want to reassure you that Midwest Bank has taken several prudent measures to protect you and our employees from the spread of the coronavirus, also known as COVID-19, and to maintain a level of service and functionality that you can rely upon and have come to expect.

  • To help prevent the spread of COVID-19, we’ve increased the precautions beyond those that we typically use each year during flu season. Employees are encouraged to wash their hands often, and hand sanitizer has been made available for employees as well as customers.
  • Employees in support positions have the ability to work from home or other remote locations, which will help keep bank operations functioning.  As another precaution, we have instructed employees to limit business-related travel, especially outside of Nebraska.  As always, any employees who are feeling ill are encouraged to stay home, and we have taken additional steps to sanitize work areas.
  • If you’d rather not visit us at our branch locations, we’ll understand – but remember that you can bank with us in lots of other ways. You can deposit checks and transfer funds through our mobile app, conduct transactions online, and access cash and make deposits at our ATMs.  If you don't currently use our remote banking options, you can learn more here.
  • If you do visit one of our locations, you may see signs of additional protections. For instance, you may see some bankers wearing gloves when handling cash. And while we’re always happy to see you, we may choose an elbow bump over a handshake for the time being.

This is an evolving situation, but at Midwest Bank, we’ve seen a lot of ups and downs throughout the years.  Through it all, Midwest Bank has remained a safe, sound place to do business and values the trust you have placed in us. Staying in touch with customers is a big part of that, so feel free to call us anytime at any one of our 10 locations.

Sincerely,

Douglas G. Johnson
President & CEO
Midwest Bank